How To Use Opay App - Beginner Guidelines



How to use Opay


At the end of this article, you will learn how to create an Opay account, and send and receive money through Opay. You will also learn to use USSD to transfer money, check accounts, and buy airtime & data, and more.

Purpose of Opay: Opay is a mobile-based payment gateway application developed for sending, and receiving money, loan making, paying bills, and buying airtime & data, etc.

Owner: Opay is owned by Opera Norwegian, a multinational technology company

Creation Date: It was created in 2018. 

Since then, Opay is now grouped as one of the best microfinance banking systems with over 18 million registered users and 500, 000 agents in Nigeria who rely on the company service to receive and send money, pay bills, and many other services promoted by the company.

The aim of its developers as termed on the about us page of their website is to emerging markets across Asia, Africa, and Latin America in countries like Mexico, Nigeria, Egypt, and Pakistan.

As a legitimate way for money transactions 

Many people still doubt whether the Opay application is legit for many transfers or not. Yes, Opay is a legit app for transferring and receiving money. Opay is a licensed company by the central bank of Nigeria. So you can use it for money transactions and other things it offers.

    As a microfinance banking system 

    With the Opay app, you can borrow loans and payback just the way other microfinance banks work. You can borrow a loan from its mobile app called Opay-Okash. You can also borrow a loan from others loan issuers companies through your Opay account. Fast and easy.

    How to register/log in for an Opay account 

    Opay is a mobile-based application. To register or log in, you will first need to download the app from the Google Play Store or the App Store since it has both Android and Apple apps.

    Opay application on the Google Play Store


    To register a fresh account on the app, you will need a valid phone number that has not been used either by you or any other person to register on the platform, otherwise, your registration won't work. Since Opay uses a personal phone number as a means of identification, they accept the use of a single phone number for only one account. Now let me tell you how to register an account as a beginner.

    STEP 1: Go to the Google Play store or Apple Store (depending on the device you manage).

    STEP 2: Download the application and open it on your smartphone.

    STEP 3: To register enter your phone number(make sure the phone number has not been registered with Opay before)

    Opay registration page overview

    STEP 4: Enter your OTP. After you have inputted your phone number, a message containing a One-Time-Password (OTP) will be sent to you.

    Alternatively, you can dial *347*010# on your phone with the same sim phone number you use during your registration just in case your OTP takes a long time to reach you.

    After this, Copy and enter it in the space provided on the page. This process will redirect you to where you will enter your other details such as your gender preference and address, etc.

    A page to create your create your Opay account


    Once you have successfully entered everything correctly you will be taken to the dashboard as shown in the picture below.

    Opay users dashboard


    Setting up your account on Opay 

    To experience a better transaction(sending and receiving payment) through the Opay account you need to finish setting up your account to the required standard. The basic things you need to set up are as follows.

    1. Upgrade (Know Your Customer) KYC level

    Upgrading your KYC level is the same as upgrading your account. To upgrade your account you will need to provide your Bank Verification Number(BVN) and the correct information you used for the BVN registration such as your name and date of birth.

    By default, your account is on Level 1. This level has a limit on what a user can do. For example, the user can only transfer a maximum of 50, 000 naira a day, and he is limited to having only 300, 000 naira in the account. But, if you upgrade your account to either level or two, you will have more benefits.

    To upgrade your account your Opay KYC(account):

    STEP 1: tap your profile at the top of your account dashboard after you have logged in to your account.

    STEP 2: Scroll down and click on the green upgrade button at the bottom of the page.

    STEP 3: Enter your 11 digits BVN number and other information you will be asked for. Remember to put the exact details you used for your BVN registration.

    STEP 4: To finish upgrading the account, click the verify BVN button.

    2. Verify your email address 

    To verify your email address:

    STEP 1: Click your profile icon/image at the top of your account dashboard

    STEP 2: Click on the red verify button on the page. Once you have done this an email containing a verification link will be sent to your email inbox.

    STEP 3: Click the link to very your email

    3. Set your transaction pin

    The transaction pin is the 4-digit number that you confirm whenever you want to perform a transaction. Without first setting up your pin you will not be allowed to perform any transaction. To set it up your pin adhere to the following procedure.

    STEP 1: Click the Me icon at the bottom of your dashboard/account.
    STEP 2: Click the settings icon at the top right-hand corner of your profile.
    STEP 3: Select the Payment PIN option to correct your pin

    Opay Account Number

    Your Opay account number is the same as the phone number you used for your registration but without the leading zero(0). For example, if 09076785690 is the number I used to create my Opay account, my account number will be 9076785690

    How to transfer money with an Opay app

    Transferring money with the Opay app is free fast and easy. Follow the instruction below on how to do this.

    STEP 1: Open your Opay app.
    STEP 2: Click select transfer from the dashboard.
    STEP 3: Choose the method you will like to use (either to another OPay account, to a bank account, etc).
    STEP 4: Select and enter the recipient details
    STEP 5: Confirm your request and enter your pin 

    Note: If you are transferring to another Opay account, make sure the person is a registered OPy user or should register within 24 hours, otherwise the transaction will be reverted to you.

    Opay USSD for transaction

    Usage USSD code
    Transfer to a bank account *955*2*amount*10 digits account #
    Transfer to Opay account *955*1*amount*10 digits account no#
    Airtime self *955*3*amount#
    Airtime for others *955*3*amount* mobile number#
    Data *955*4* mobile number#
    Electricity *955*6#
    Check account balance *955*0#
    Get OTP *955*010#
    Card Activation *955*03121#

    How to withdraw money from an Opay account without a debit card

    There are 4 available ways you can withdraw your money from the Opay application without a debit card. These include:

    1. Withdraw with Opay QR code

    Visit the nearest Opay merchant and scan their QR code to withdraw. 

    How it works

    • Open your Opay app(make sure you are logged in)
    • Click withdraw, then click Withdraw with Opay QR code. This will open on your phone.
    • Ask the Opay agent to give you his or her matrix barcode to scan.
    • Once done, follow the on-screen instruction to complete your withdrawal.

    2. Transfer to Marchant

    Send money to an Opay agent account and collect cash.

    How it works

    • Visit a nearby Opay agent. Ask them to give you their OPay account number. 
    • After you have gotten the account number, open your Opay app. 
    • On the dashboard(that is after you have logged in), click Transfer, then click To Opay Account and select the contact of the person you want to transfer to. 
    • Enter the amount and additional note(optional)
    • Click done to transfer the money

    3. Withdraw with code

    Use the 4-digit code generated by an Opay agent to withdraw 

    How it works

    • Visit an Opay agent/ merchant near you.
    • Tell the agent to generate a withdrawer code for you. 
    • After your code has been generated, open your Opay app.
    • On the homepage, click withdraw, then select withdraw with code.
    • Enter the four-digit code generated by the merchant in the POS stand and click next 
    • Wait for about 5 minutes. Complete the remaining steps as directed by the agent.

    Opay customers contacts


    Usage Contact
    WhatsApp +23409165998936
    Address
    • Alexander House, Otunba Jobi Fele Way. Ikeja. Lagos, Nigeria. 
    • 103 Allen Avenue, Mosesola House, Ikeja, Lagos, Nigeria.
    • Our office service hours are Monday - Friday from 9 AM to 5 PM (WAT)
    Email customerservice@opay-inc.com
    Fraud Issues ng-antifraud@opay-inc.com
    Legal Enquiries ng-privacy@opay-inc.com
    Partnerships ng-partners@opay-inc.com


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